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To add a testimonial of your own, submit it on the Customer Survey page.
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"WOW!!! What an excellent service department you got!!!
We were on our way back home to Alberta and my 1996 Softail needed an oil change. WOW, 20 minutes later we were out the door!!! I can't believe how fast and friendly your team is! I was super impressed by your fast and excellent service.
Cheers, Elaine Brochu - Airdrie, Alberta"
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By: Elaine Airdrie, AB
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"Been in twice for service, great experience both times. Bike was done when they said it would be. Will return again."
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By: John Innisfil, ON
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"I want to thank Ian & Tom for getting my '02 Heritage up and running after the ignition switch shorted out. We were on a ride in the Grey Bruce area when my bike wouldn't start and had it taken to Fox for repairs. Ian figured out what was wrong pretty quickly but didn't have the necessary parts in stock to do a complete repair. However, he was able to patch the switch back together enough to allow me to get back to Mich. with no further issues. He even took the time to list the neccessary parts I would need to fix the problem once back in the states. Can't thank Ian and Tom enough about getting me up and running & it relieved a lot of anxiety about getting back safely. Only wished Ian worked at my local dealership since I know my bike would be in great hands!!! Fox is fortunate to have him!!
Thanks again for getting me back on the road.
Mike - Howell, MICH."
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By: Mike Howell, MI
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"I bought my first Harley recently at Fox HD. Mike and Steve made me feel confident about my purchase. Where as some dealerships you start to feel uneasy about dealing with like they have something to hide. But not at Fox HD. Both gentlemen gave me a safe feeling while I decided about buying the bike, and did not in any way feel pressured in to making the buy. Afterwords I received an email and a follow up phone call to make sure everything was ok with bike and if I was satisfied with my choice. If any problems. I could call them at anytime.
So to Mike and Steve. My hats off to you both for superior service. Fox Harley Davidson is tops in book.
Yours Truly
Ron Renshaw"
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By: Ron Newmarket, ON
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"great dealership, this is the third bike I have bought from Fox harley. thanks to Mike Whelan and Steve Fox with my latest purchase....."
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By: chris stayner, ON
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"Everyone at Fox treated me like a friend they have known for years. I purchased my first bike and didn't have much knowledge about what I want and they were more than helpful. I dealt with Mike Whalen and Steve Fox and they were both awesome and professional. My overall experience was fantastic. If you are looking for a new or used bike they are always there to help. I WILL DEFINITELY BE BACK AND RECOMMEND YOU TO ANYONE I KNOW. Thanks again."
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By: Darrell Southampton, ON
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"Best place to buy your bike, friendly, knowledgeable, willing to go the extra mile, no pressure. This is my second purchase and will definitely be back"
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By: Murray Huntsville, ON
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"I bought a new hybrid helmet. The staff was very friendly, not pushy and very helpful. I got a proper fitting helmet this time and oh what a difference it makes. All in all a very pleasant visit. I'll certainly be back when I'm in the area."
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By: David Toronto, ON
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"Amazing friendly, knowlegeable staff, everything from the service of my 09 Electric Glide to the purchase of my wifes 05 Sportster (which she just loves). Great team to work with and would (have) recommend them to other riders and wannabe riders. Thanks. Bill & Di Kincardine Ont."
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By: Bill Kincardine, ON
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"I recently made the trip to Owen Sound to attend the Test Our Metal demo ride. The ride didn't go due to poor weather, but after the great impression made upon me by your staff I kept in touch. I was impressed by the time Michelle, Randy and Steve spent with me even though I didn't have a Harley motorcycle at the time. They made every effort to make sure I knew what I was looking for. Michelle even tought me how to tie a bandana! Steve called me up one day to say he had a great trade in coming and we made the deal on the phone. When I drove up there the bike was as he said, "impecable". I now have a great bike with low km waiting for spring. I will definately be back up for service and accessory needs."
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By: Ron Barrie, ON
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"I was in Fox Harley a week ago Saturday,with Ken from ,Orangeville, to get some work done on my bike, and being that I am a new rider, I am very confident to say that the service and friendliness from the staff was fantastic.
Steve from the service department was more than compensating for the questions that I had and also for the adjustments of my handlebars, with no hesitations what so ever.
The man from the shop with the English accent, sorry I didnt get his name, put a kit on to make my clutch easier, was also very informative and again made me feel very comfortable talking to me about my bike.,
All in all it was a a very positve enviroment with the friendly and knowledgable staff, that I would not hesitate to highly recommend Fox Harley to anyone.
Thanks again for making my day a great one,
Keep up the good work, and I will most definatelly be back!
Sue from Georgetown
Sue "
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By: Susan Georgetown, ON
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"Great place, great people. Friendly and no attitude. Even my young daughter is made welcome. Have no problem telling people about the positive experience the is Fox Harley Davidson."
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By: Duncan Ayton , ON
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"Out for a cruise, saw the sign, and was astounded at the warm greeting, family atmosphere, and patience to show me a number of bikes. I started the day with no intention of buying a bike, finished the day with a brand new Rocker! In between, Steve was attentive, and answered all of my many questions. Bike is coming home next week. New friends! Great sales touch. Well done and THANKS!"
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By: Chris Richmond Hill, Ontario
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"What an amazing team! Everything from the purchase of the bike to getting me geared up to making sure my bike fit, was the very best experience anyone can have. You deliver exceptional customer service! I would highly recommend the team at Fox!!! Thanks Guys!"
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By: Paula Meaford, ON
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"Other than getting no respect from anyone, LOL , the work and the service are excellent."
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By: Ernie Mardale, ON
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"Fabulous work on customizing my '05 springer Classic by Dan and his staff. Just bought a '07 Sportster 1200 custom for my wife from Steve and she is thrilled - staff was great and Randy delivered it in perfect condition-thanks again."
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By: Garth Barrie, ON
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"Good honest people to deal with. What more could you want?"
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By: Peter Wiarton, ON
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